Description
SAP Human Resource support on low, medium or high scale issue enables the business to get immediate hourly support for SAP Human Module issue resolution such as
- SAP HR Payroll calculation issues
- SAP HR Employee self-service issues
- SAP HR Manager self-service issues
- SAP HR on the job issues resolution
When you order for SAP Human Resource Support you will state the issues you are trying to resolve and provide a budgeted number of hours you planned for the issues to be resolved to complete the order
Our support consultant will contact you for further analysis, agreement, and paperwork on planned time based on the work package. (Fixed scope and Fixed price)
A secured access option will be agreed and granted with a choice on the preference of control with all transparency required. Support is delivered with screen sharing tools for better collaboration
We will document all changes and test evidence before moving to production.
Digital Enterprise will only assign SAP Human Resource support ticket to SAP Certified Human Resource Consultant
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