Description

SAP Solution Manager is now required for smooth operation for both Old and new SAP enviroments.The implementation of SAP system enviroment support thier update and version change is impossible

The Solution Manager remote service provides  a comprehensive service which is installation and configuration of SAP Solution Manager   with the highest available SAP Support Packages (SPS).

The Benefits of implementation and support for SAP Solution managers are as follows

1. Lowering Cost:  SAP Solution Manager helps you make the most of SAP’s support services-significantly lowering your total cost of ownership. Companies are able to connect to SAP Germany and get direct response issues raised
2. Automated Alerts:  There is no need to search out system error manually; the team will be instantly notified of any issues or errors automatically.
3. Improved patch and upgrade management:  Just one system will manage cross-system patch updates and synchronization.
4. Automated configuration tracking:  A fully maintained knowledge repository enables users to keep track of all configuration changes.
5. Centralized Management:  It acts as a central point of control for the entire solution landscape and centralized management for the multi-component projects.
6. Reduces Administration Effort:  It does real time monitoring of systems, interfaces and business process which reduces administration effort.
7. Easy Integration:  Integrates with IT landscapes that include both SAP and non-SAP applications.
8. Faster ROI :  It accelerates implementation and continuous improvement.  Availability of implementation roadmaps, best practice documents and SAP solution management services speed learning and accelerate project.

When you order for SAP Solution manager remote   Support you will state the type os service in the range you are trying to procure  and a budgeted number of hours you planned for the issues to be resolved to complete the order

Our support consultant will contact you for further analysis, agreement, and paperwork on planned time based on the work package. (Fixed scope and Fixed price)

A secured access option will be agreed and granted with a choice on the preference of control with all transparency required. Support is delivered with screen sharing tools for better collaboration

We will document all changes and test evidence before moving to production.

Digital Enterprise will only assign SAP Solution manager ticket to SAP Solution manager consultant